Skip to content

Setup guide · Supported

Connect your UniFi Protect camera to storage you own.

UniFi Protect gives every camera an RTSPS link. Turn it on in Protect and paste the link into Unicam.

  1. 1

    Install the Unicam hub

    • Install Unicam on a Mac or Windows PC, or run the hub on a Raspberry Pi, NAS or Docker host on the same network as the camera.

    Hub install options →

  2. 2

    Make sure streaming is on

    • In UniFi Protect, open the camera → Settings → Advanced
    • Switch on RTSPS for the quality you want and copy the stream link
    • In Unicam, pick UniFi Protect and paste the link
  3. 3

    Get the stream link

    • Protect signs the stream link itself, so there is no camera password to type
  4. 4

    Add it in Unicam

    • Open Add camera and pick “UniFi Protect”
    • Paste the link and give the camera a name
    • Unicam checks the stream before saving it
  5. 5

    Choose where footage goes

    • Sign in to Google Drive, Dropbox or OneDrive, or add a NAS, S3, B2, R2 or Wasabi destination
    • Pick a record mode: Events (motion only), Smart 24/7 or Continuous
    • Every clip is encrypted on the hub before upload

Good to know

  • Turn on a high and a low quality link if you can: Unicam records the high one and uses the low one for the grid.

If it doesn’t connect

Unicam names the problem instead of “connection failed”. What each message means:

“The camera refused that username or password”
Check you used the Not needed from UniFi Protect, not your Wi‑Fi password or app login. Unicam shows how many tries are left before the camera locks itself.
“Streaming to other apps is switched off”
The camera answered but refused video. Go back to step 2 and switch streaming on.
“Nothing answered at that address”
The camera’s IP address may have changed, or it’s on a different network or VLAN from the hub. Run the scan again or check your router’s device list.
“Not on the usual stream link for this brand”
Your model uses a different path. Pick “Any ONVIF camera” so the camera tells Unicam its links, or paste a custom link.

Full troubleshooting guide →

Record your UniFi Protect cameras to your own cloud.

No vendor cloud needed, and no SD card to lose. Every invite starts with a 3-day free trial of Pro.

No card needed to start. Cancel anytime.

Start your 3-day free trial